Q&A
What is Whistler Print-A-Part?
Whistler Print-A-Part is a local Whistler business specializing in high-quality custom 3D-printed tools, parts, and accessories. We work closely with local bike shops, ski shops, and individual customers to provide durable solutions.
What types of products do you offer?
We offer a range of 3D-printed products including bike brake bleed blocks, ski canting shims, custom tools, replacement parts, and more. We also take custom orders for any 3D-printed part you need.
How can I place a custom order?
You can place a custom order by providing your own 3D file (STL, OBJ, 3MF, STEP,STP) or by sending us the dimensions and specifications so we can model the part for you in CAD. Contact us through our Custom Order page for details.
What materials do you use for 3D printing?
We primarily use durable and reliable materials such as PETG and PLA. We are currently working towards being able to print Nylon, TPU and ASA.
What is PLA and when is it used?
PLA (Polylactic Acid) is a popular 3D printing material known for its ease of use and eco-friendliness. It melts at around 180–220°C (356–428°F). PLA works well for prototypes and decorative parts but has lower heat resistance and mechanical strength.
What is PETG and why do you use it?
PETG (Polyethylene Terephthalate Glycol) melts at approximately 230–250°C (446–482°F) and offers a strong balance of durability and flexibility. It resists impact, moisture, and many chemicals, making it ideal for functional parts like bike and ski tools.
Freezing Temperatures: PETG performs better than PLA in cold conditions but may still lose some flexibility below about -20°C (-4°F).
UV Exposure: While PETG is more UV resistant than PLA, prolonged sun exposure can still cause some degradation and color fading over time.
Freezing Temperatures: PLA can become brittle in freezing conditions (below 0°C/32°F), which may cause cracking under stress.
UV Exposure: Prolonged exposure to sunlight’s UV rays can cause PLA to degrade and become discolored or brittle over time, so it’s less ideal for outdoor use.
How long does a custom order take?
Turnaround time varies depending on the complexity and size of the project. Typically, custom orders take between 3 to 7 business days. We’ll keep you updated throughout the process.
Can you help with design or prototyping?
Yes! If you don’t have a 3D model, we can work with you to create a CAD design based on your specifications. We aim to make prototyping and product development easy and accessible. We have also listed websites that might have the model you are looking for. Check out our Custom Order page to see these links.
Do you ship outside of Whistler?
Yes, we ship across Canada and are currently working on international shipping. Shipping costs and times vary by location.
What if I’m not satisfied with my order?
Customer satisfaction is our priority. If you have any issues or concerns with your order, please contact us immediately. We’ll work with you to find a solution.
How do I contact Whistler Print-a-Part?
You can reach us through the Contact page on our website or email us directly at (info@whistlerprintapart.com). We’re happy to answer any questions or discuss custom projects.